Support
At Fab Spins Casino, your gaming experience is our top priority. That's why we've built a responsive support system designed to address your questions and concerns quickly and effectively.
24/7 Customer Care
Our dedicated team of support professionals is available around the clock, ensuring you never have to wait for assistance. Whether it's 3 PM or 3 AM, our experts are ready to help with any casino-related questions or issues you might encounter.
Multiple Contact Options
We understand that different players prefer different communication methods, which is why we offer several ways to reach our team:
- Email Support : Contact us at support@fabspins.com for detailed inquiries. Our team typically responds within 4-6 hours.
- Live Chat : For immediate assistance, our chat representatives are available directly through our website with an average response time of under 2 minutes.
- Comprehensive FAQ Section : Find quick answers to common questions in our extensive help center before reaching out.
Expert Assistance When You Need It
Our support team consists of highly trained professionals with deep knowledge of:
- Account management and security
- Deposit and withdrawal procedures
- Game rules and technical assistance
- Bonus terms and conditions related to our welcome offer of $10,000 + 120 Free Spins
Banking Support
Have questions about our payment methods? Our team can guide you through transactions using Bank Wire Transfer, MasterCard, Neosurf, or Visa in AUD currency, ensuring your deposits and withdrawals proceed smoothly.
Game Assistance
As a casino featuring Real Time Gaming software, we understand you might have specific questions about gameplay. Our support team is well-versed in all aspects of our gaming portfolio and can provide guidance on any title in our collection.
Your Satisfaction Guaranteed
We measure our success by your satisfaction. Our support team doesn't just answer questions—they solve problems. Each team member is empowered to take ownership of your concerns and see them through to resolution.
Feedback Welcome
Your input helps us improve. After interacting with our support team, we welcome your feedback about your experience. This information is invaluable as we continuously refine our customer service approach.
Remember, at Fab Spins Casino, you're never alone in your gaming journey. Our friendly support team is just a click or message away, ready to enhance your experience and ensure your time with us is nothing short of exceptional.